These Terms & Conditions govern all bookings with Diamond Luxe Limos. By using our services, you agree to the following terms.
All reservations must include accurate pickup time, address, and passenger details
Trips are confirmed only after payment or deposit (where required)
Special requests must be submitted at the time of booking
Prices may vary based on distance, duration, traffic, tolls, or additional services
Overtime charges apply if the trip exceeds the scheduled duration
Cleaning fees may apply if the vehicle is left excessively dirty
Cancellation terms may vary by service
Cancellations within the allowed time frame receive full refund
Late cancellations or no-shows may result in partial or full charges
Airport delays due to airline issues do not count as late cancellations—waiting time may apply
Passengers must:
Wear seat belts
Avoid damaging the vehicle
Avoid disruptive or unsafe behavior
⚠️ The chauffeur may end the trip without refund if safety rules are violated.
No smoking or vaping allowed
Alcohol permitted for legal-age passengers
Strong-smelling foods may be restricted
Diamond Luxe Limos is not responsible for:
Delays caused by external factors
Lost or damaged personal belongings
Passenger injuries resulting from not wearing seat belts
Incorrect booking details provided by the customer
We reserve the right to refuse service to:
Intoxicated or unsafe passengers
Violators of safety policies
Passengers carrying prohibited items
We may update these Terms & Conditions at any time. Continued use of our services means you accept any updates.
